Privacy Policy
How we handle information you share when you call.
This policy explains what information Addison Water Damage Pros collects when you contact us. We operate by phone, and this website does not collect information through forms.
Calls
Calls to our line may be recorded for quality and training purposes.
When you call, we may ask for your name, address, phone number and a description of the loss so we can dispatch help and prepare a scope of work. We use that information to respond to your request and to document the job.
Website data
Our web server and hosting provider may log technical data such as IP address, browser type and pages viewed. We use it to keep the site working and secure. Google Maps embeds on this site may set cookies under Google's own policies.
Sharing
We share your details with the licensed and insured restoration professionals who respond to your request, and with your insurer if you ask us to provide documentation. We do not sell your personal information.
Your choices
To ask what we hold about you, or to ask us to delete it, email contact@addisonwaterdamagepros.com or call (972) 945-2885.
We may update this policy, and the current version is always on this page.